Website Privacy Policy
Last Updated 5/11/2010
Thank you for visiting
finalsite.com and reviewing our privacy policy.
Active Internet Technologies dba “finalsite” is a licensee of the TRUSTe
Privacy Program. TRUSTe is an independent
organization whose mission is to build user’s trust and confidence in the
internet by promoting the use of fair information practices. This privacy statement covers the web site www.finalsite.com. Because this web
site wants to demonstrate its commitment to your privacy, it has agreed to
disclose its information practices and have its privacy practices reviewed for
compliance by TRUSTe.
If you have questions or
concerns regarding this statement, you should first contact Kathy Venezia at
860.289.3507. If you do not receive
acknowledgement of your inquiry or your inquiry has not been satisfactorily
addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=www.finalsite.com. TRUSTe will
then serve as a liaison with us to resolve your concerns.
EU Safe Harbor Compliancy
finalsite complies with the
EU Safe Harbor framework as set forth by the Department of Commerce regarding
the collection, use, and retention of data from the European Union.
Information Collection and Use
Emails and Web Forms
We collect information from
users of our site and client portal such as name, email, school information,
and phone number when you request demos or contact us. Personally identifiable information that you
provide by email or web forms will be used only for such purposes as are
described at the point of collection (for example on a web form), such as to
send information to you or respond to your questions or comments. If you provide contact information, finalsite
staff or its contractors may contact you to clarify your comment or question,
or to learn about your level of satisfaction with our services. We do not share or sell any personal
information to third parties except as described in this privacy policy.
In the event finalsite goes
through a business transition, such as a merger, acquisition by another
company, or sale of all or a portion of its assets, your personally
identifiable information will likely be among the assets transferred. You will be notified via prominent notice on
our web site for 30 days of any such change in ownership or control of your
personal information.
Orders
If you register for a
finalsite event, we request certain personally identifiable information from
you on our order form. You must provide
contact information (such as name, email, and school information) and for
chargeable events financial information (such as credit card number and
expiration date). We use this
information for billing purposes for event registration, or to contact you if
we have difficulty processing your order.
Testimonials
Our client contracts
include client permission to post testimonials, both written and video, on our
web site. Permission to display client reference
information (name, school, phone number) is obtained from our clients prior to
displaying them on our site.
Surveys
Occasionally we may provide
you the opportunity to participate in surveys on our site. If you participate we will request certain
personally identifiable information from you.
Participation in these surveys is entirely voluntary and you therefore
have a choice whether or not to disclose this information. The requested information typically includes
contact information (such as name and email address). We use this information to improve our
finalsite services and product offerings.
Share/Email-a-Page
If you choose to use the
+Share link available at the bottom of most site pages, you will be invoking
the AddThis tool which is a 3rd party product enabling you to easily
send our website links to other sites or to email a page link to a friend. All personally identifiable information
(such as name and email address) you enter here is covered by the AddThis
privacy policy, available at http://www.addthis.com/privacy
Service Providers
We use other third parties
such as a credit card processor to bill you for goods and services. For instance, when you register for an event
we will share your credit card information with our payment processor as necessary
for the third party to provide that service.
These third parties are prohibited from using your personally
identifiable information for promotional purposes.
Information Collected and Stored Automatically
If you do nothing doing
your visit but browse through our website, read pages, or download information,
we will gather and store certain information about your visit automatically
using cookies and log files. This
information does not identify you personally.
We use this information to help make our site more useful to visitors,
to learn about the number of visitors to our site, and the types of technology
they use.
Log Files
As is true of most web
sites, we gather certain information automatically and store it in log
files. This information includes
internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, operating system, date/time stamp, and clickstream
data. We use this information, which
does not identify individual users, to analyze trends, to administer the site,
to track users’ movements around the site, and to gather demographic
information about our user base. We do not link this automatically collected
data to personally identifiable information.
Cookies
A cookie is a small text
file that is stored on a user’s computer for record keeping purposes. We use cookies on this site. We do not link the information we store in
cookies to any personally identifiable information you submit while on our site. We use both session ID and persistent
cookies. A session ID cookie expires
when you close your browser, while a persistent cookie remains on your hard
drive for an extended period of time.
You can remove persistent cookies by following the instructions in your
browser’s help file.
We use session cookies to
uniquely distinguish your browsing interactions from others so our site
functions correctly, and persistent cookies to track and target the interests
of our users to enhance your experience on our site. If you reject cookies you may still use our
site, but some areas of functionality, such as contests or surveys, may be
limited.
Third Party Cookies
We use a third party
tracking service, Google Analytics, to capture usage and volume statistics to
help improve our site. It uses cookies
to track non-personally identifiable information about visitors to our site in
the aggregate. The use of cookies by our
tracking utility company is not covered by our privacy statement. Additional information about the use of
cookies by Google Analytics can be found at http://www.google.com/privacy_ads.html.
Communications from finalsite
Customer Service
Based upon the personally
identifiable information you provide us, we will send you a welcoming email to
verify your username and password. We
will also communicate with you in response to your inquiries, to provide the
services you request, and to manage your account. We will communicate with you by email or
telephone, in accordance with your wishes.
Opt-out of Special Offers and Updates
We will occasionally send
you information on products, services, and promotions. Out of respect for your privacy, we present
the option not to receive these types of communications. If you no longer wish to receive our
promotional email communications, you may opt-out of receiving them by
following the unsubscribe instructions included in each newsletter, by emailing
us at education@finalsite.com, or
calling us at 860.289.3507. Our portal
users may opt out by clicking on the “My Account” button in the upper left
corner of the portal home page, and selecting “My Subscriptions”. Then under “Current Subscriptions” click on
“Email Mailing List Settings”.
Updating Personally Identifiable Information
If your personally identifiable information
changes, or if you no longer desire our service, you may correct, update, or
delete your information by contacting us by telephone or postal mail at the
contact information listed at the end of this policy. We will respond to your request within 30
days.
Links to Other Sites
Our policy discloses the
privacy practices for the finalsite website.
However, we do provide links to other web sites. When you leave www.finalsite.com you will go to sites outside of our control. These external sites may send their own
cookies to users, collect data, or solicit personal information. The privacy policies and procedures described
here for finalsite do not apply to any external links. We encourage you to read the privacy policies
of any site you link to from ours, especially if you share any personal
information. Be informed. You are the person best qualified to protect
your own privacy.
Security
The security of your
personal information is important to us.
When you enter sensitive information (such as credit card number) on our
registration forms, we encrypt that information using secure socket layer
technology (SSL). We follow generally
accepted industry standards to protect the personally identifiable information
submitted to us, both during transmission and once we receive it. No method of transmission over the Internet,
or method of electronic storage, is 100% secure, however. Therefore, while we strive to use
commercially acceptable means to protect your personal information, we cannot
guarantee its absolute security. If you
have any questions about security on our web site, you can email us at education@finalsite.com.
For site security purposes
and to ensure that this service remains available to all users, finalsite uses
software programs to monitor network traffic to identify unauthorized attempts
to upload or change information or otherwise cause damage. Unauthorized attempts to upload or change
information on this site are strictly prohibited and may be punishable under
the Computer Fraud and Abuse Act of 1986 and 18 U.S.C. Sec. 1001 and 1030. Information also may be used for authorized law
enforcement investigations. Except for
the above purposes, no other attempts are made to identify individual users or
their usage habits.
Legal Disclaimer
We reserve the right to
disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or to comply
with a judicial proceeding, court order, or legal process served on our web
site.
Changes in this Privacy Statement
If we decide to change our
privacy practices, we will post those changes to this privacy statement, the
home page, and other places we deem appropriate, so you are aware of what
information we collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to
modify this privacy statement at any time, so please review it frequently. If we change how we use your personally
identifiable information we will notify you here, by email, or by means of a
notice on our home page.
Contact Us
Feel free to contact us
regarding this privacy statement at education@finalsite.com, by telephone at 860.289.3507, or by postal mail at
Finalsite, 809 Main Street, East Hartford, CT
06108.
